Microsoft Certified Desktop Support Technician
- SubjectComputing
- QualificationMicrosoft
- CodeITMCDSTI-P121A
- Study methods
Part-time - day
Start term: Aug/Sept 2012Part-time - evening
Start term: Aug/Sept 2012 
Course contactAdministrator
0141 272 0648
Course Description
There is currently a growing need, industry-wide, for qualified helpdesk professionals - IT managers face a constant challenge recruiting and training qualified professionals to ensure consistent, high quality helpdesk support. The MCDST course has been designed to help address this demand and help employers readily identify qualified individuals to close this gap. The qualification will get you started in your IT career by ensuring you have the skills to successfully troubleshoot desktop environments running on the Microsoft Windows operating system.
Visit Microsoft for further information.
Cost
£260 (books and tests are charged separately).
Why Cardonald?
Not only is Cardonald the Microsoft Lead Academy for Scotland but the staff have been trained to the highest standards and have a wealth of industrial experience. This means that the Computing section can offer a number of vendor qualifications that can be embedded in our NC/HN programmes but also that students have the opportunity to study these courses alongside their chosen programmes. We are also a testing centre which means that all testing and assessment processes can be carried out in the one location. The college has recently been refurbished and the equipment and accommodation is of the highest standard.
Entry Requirements
Applicants should have experience of using Microsoft Office and have basic Microsoft Windows navigation skills.
Progression Routes
MCSA (Microsoft Certified Systems Administrator) and MCSE (Microsoft Certified Systems Engineer)